Social Media & Reputation Management

Brands can provide independent Merchant partners with Social Media & Reputation Management tools within their own portal.

90% of customers read Online Reviews before visiting a business

(BrightLocal, 2020)

Social Media Management

The integration of Social Media Management tools within the portal that a brand already provides to Merchant partners can enhance the portal offering for the time poor Merchant partner, where they can view their activity in one feed, create multi-platform Posts and respond to comments from consumers.

“50% of local marketers say they cannot put more effort into their reputation due to a lack of time”

(BrightLocal, 2020)

The integration of Social Media Management tools within the portal that a brand already provides to Merchant partners can enhance the portal offering for the time poor Merchant partner, where they can view their activity in one feed, create multi-platform Posts and respond to comments from consumers.

“50% of local marketers say they cannot put more effort into their reputation due to a lack of time”

(BrightLocal, 2020)

Reputation Management

The integration of Review Management tools within the portal that a brand already provides to Merchant partners can enhance the portal offering for the time poor Merchant partner, where they can view their activity and respond to reviews from consumers in one feed.

“85% of consumers are willing to leave reviews” but “Only 40% of consumers received a response from a business after leaving a review.”

(Statuslabs, 2020)

The integration of Review Management tools within the portal that a brand already provides to Merchant partners can enhance the portal offering for the time poor Merchant partner, where they can view their activity and respond to reviews from consumers in one feed.

“85% of consumers are willing to leave reviews” but “Only 40% of consumers received a response from a business after leaving a review.”

(Statuslabs, 2020)

Consolidated Insights

Artificial Intelligence & Machine Learning is used to extract meaningful insights from a consolidated analysis of consumer feedback across both Social Media and Review platforms.

These insights are presented to Merchant partners in a digestible format, identifying most mentioned topics and their sentiment to make it easier to identify positive and negative feedback and to respond to consumers in a timely fashion.

AI & Machine Learning

Artificial Intelligence & Machine Learning is used to extract meaningful insights from a consolidated analysis of consumer feedback across both Social Media and Review platforms.

These insights are presented to Merchant partners in a digestible format, identifying most mentioned topics and their sentiment to make it easier to identify positive and negative feedback and to respond to consumers in a timely fashion.

AI & Machine Learning

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